Place an Order
There are many ways to get your stone tested by Gübelin Gem Lab
OPT (Off Premises Testing)
Thanks to our transportable, state-of-the-art equipment, we can set up a “mobile laboratory” abroad for testing colored gemstones. This allows us to bring our expertise directly to our customers.
We are currently visiting the following locations:
Bangkok
Geneva
Tucson AZ
Collection Center in Shanghai
Global Shuttle Services
Shipments between the various locations of the Gübelin Gemmological Laboratory are free of charge as long as the declared value of the submitted goods is less than CHF 1,000,000 (USD 1,000,000/HKD 7,800,000). A liability fee applies to amounts exceeding this limit. The customer will be informed of any costs incurred for shipments between different locations of the Gübelin Gemmological Laboratory.
We ask our customers to read the terms and conditions. These are an integral part of our order form.
To use our services, we ask our customers to download the relevant documents before sending their gemstones and to send them to our laboratory in Lucerne by email or fax. This allows us to inform ourselves in advance when we can expect the gemstones and to accommodate any special requests. After receiving the gemstones, we will contact the customers to confirm receipt and the order.
We typically need five working days for the review. However, this depends on our workload. Should we anticipate needing longer than the usual five working days for a review, we will contact the customer.
